Customer Satisfaction Survey2018-05-31T15:57:04+00:00

Customer Satisfaction Survey

At Alan Ward Blinds we constantly strive to improve our customer service. To that end customer feedback is very important to us and we value your input. If we have supplied you with blinds recently or if we made a sales visit with you we would value your comments. Your information will be used to improve our service, product ranges and working practices. Your information will only be used by us and NEVER shared with anyone outside our company. We may use customer recommendations and comments in our promotional materials but this will ALWAYS be done anonymously.

As a thank you for your time we will put a small free gift in the mail if you include your name and address. Sadly this won’t be a new car just a little thank you for your time!

Did you browse our website? (required)
YesNo

Was it easy to contact us? (required)
YesNo

Did we manage to see you promptly? (required)
YesReasonableNo

Were you happy with the product ranges we had available for you? (required)
YesReasonableNo

Were you happy with the fabric choices we offer? (required)
YesReasonableNo

Was there something you needed that we couldn't offer? (required)
YesNo

Do you feel that we offered good advice helping you to make a suitable choice for your needs? (required)
YesReasonableNo

Were our sales staff friendly and helpful? (required)
YesNo

Were you well informed about payment options and delivery times? (required)
YesReasonableNo

Did we return on time with your order? (required)
YesNo

Were you happy with the fitting process? (required)
YesReasonableNo

Were you happy with the quality and fit of your blinds? (required)
YesReasonableNo

Considering the service you received do you feel our prices offer value for money? (required)
YesReasonableNo

Would you recommend us to a friend? (required)
YesNo