Customer Satisfaction Survey

At Alan Ward Blinds we constantly strive to improve our customer service. To that end customer feedback is very important to us and we value your input. If we have supplied you with blinds recently or if we made a sales visit with you we would value your comments. Your information will be used to improve our service, product ranges and working practices. Your information will only be used by us and NEVER shared with anyone outside our company. We may use customer recommendations and comments in our promotional materials but this will ALWAYS be done anonymously.

As a thank you for your time we will put a small free gift in the mail if you include your name and address. Sadly this won't be a new car just a little thank you for your time!

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Where did you first hear about Alan Ward blinds? *  

Where did you find our contact information? *  

Which local publications do you receive regularly i.e.: Newspapers or magazines? *
Did you browse our web site? *   
Was it easy to contact us? *    
Did we manage to see you promptly? *   
Were you happy with the product ranges we had available for you? * 

Were you happy with the fabric choices we offer? * 

Was there something you needed that we couldn't offer? * 

Do you feel that we offered good advice helping you to make a suitable choice for your needs? *  

Were our sales staff friendly and helpful? * 

Were you well informed about payment options and delivery times? * 

Did we return on time with your order? * 

Were you happy with the fitting process? * 

Were you happy with the quality and fit of your blinds? * 

Considering the service you received do you feel our prices offer value for money? *
Did you contact other suppliers regarding this order? if so which? * 

Why did you choose Alan Ward Blinds? *  

Would you recommend us to a friend? *   
Name: *  
Address: * 
Email: *