Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our site alanwardblinds.com.
Contact Details
Our full details are:
Full name of legal entity: Alan Ward Blinds Ltd
Email address: info@alanwardblinds.com
Telephone number: 01493 781721
What data do we collect about you, for what purpose and how do we process it
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
- Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
- Customer Data that includes data relating to any purchases of goods and/or services such as your name, address, email address, phone number, contact details, purchase details and your card details for remote card payments only. (Card details are immediately destroyed after transactions and are not stored.) We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
- Technical Data that includes data about your use of our website and online services such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, time zone settings and other technology on the devices you use to access our website. The source of this data is from our server log system.
How do we collect your personal data
We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.
Disclosure of personal information
We will not share your details with any third parties, such as suppliers, insurance companies or banks.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@alanwardblinds.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. We store paper information for up to 7 years, and electronic information for approximately to 10 years. Card details are immediately destroyed after transactions, and are not stored.
Third party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more information on the cookies we use please see our cookie policy.